After signing forms for a telkom landline,it took telkom a month to do a survey,almost two months to fix for me the landline,and another 2 weeks to come and connect me to their broadband internet using the livebox!
I had applied for a 1mb connection,but ended up with a 512kbps since according to them,the telephone lines in my area only support 512kbps.
Its been now 3 days since i have been using their service.I must say that it has good times and bad times!
I have been forced to reset my connections on the livebox several times because of timeouts and disconnections.
I did a speedtest on the connection and i was surprised that i was only getting 384kbps.a 20 Mb file takes me somewhere between 10-15 minutes to download.Youtube takes forever to stream and am forced to download the file.
The worst part is non of the other ISP's have a service for where i live.I would advice anyone who is thinking of Telkom Broadband o just forget it.Customer care is virtually non-existent,so if you encounter problems,you will be forced to sort it out on your own.
Subscribe to:
Post Comments (Atom)
2 comments:
That is not true.It seems that individual have got personal issue.Thus sorted for defaming and blackmailing.vandalism is the major challenge.
Well I totally believe this report as there is nothing else to prove otherwise. I will think twice about going with Orange.
After trying many kenyan ISPs I have to say unfortunately this seems to be the norm, often it is because they promise what they can't deliver, then try use substandard contractors to do the work because they are spread too thin.
....@ Anonymous. You sound like the KGB, stifling free speech, hiding your true identity.
If it's not true please give your own positive experience and that of others so the public can weigh it and make an informed choice in a free market.
Bad service needs to be exposed no matter if it is an isolated case, as well as good service needs to be applauded.
Post a Comment